To enable us to process your booking please fill in the following details and press book when completed. Confirmation will normally be within 24 hours except during public holidays. Your booking remains provisional until confirmed by Ravensworth House
All fields marked with an asterisk (*) are mandatory.
This accommodation cannot be booked for your chosen dates.
Jason and Alison welcome you to Ravensworth House, where our passion for cleanliness and customer service are evident from the moment you step through the door. We are ideally situated just a 2 minute level walk from the town centre.
A £50 non refundable deposit will be taken from the card upon time of confirmation of your booking with us for each room that is booked. Your booking is a legal contract with us and if you were to cancel and we could not re let the room, we would deduct 1 nights accommodation for each night that we cannot re let. For this reason, we recommend that you take out cancellation insurance that is inexpensive and available in many outlets, including the internet.
General:Thank you for choosing to book with Ravensworth House. We look forward to welcoming you. When you make this booking you are entering a legal agreement with us. Please read our terms and conditions of booking below.
Prices:The price includes accommodation on a room only basis. Unless clearly stated on the booking form all extras such as additional meals, telephone drinks etc are additional. We accept the following forms of payment: cash and BACS transfer
We no longer accept payment by card.
Pets:Unfortunately pets are not permitted.
Cancellation and Insurance:Once you have booked your stay and we have confirmed the booking via email, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. We take a £50 non refundable deposit for each room booked. In the event of a cancellation or by failing to take up the booking without cancelling, we will deduct 1 nights accommodation from the card for each night that the room could not be re let. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker. We will always actively try to re let any room that has been cancelled.
Non-availability:We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Arrival:Your accommodation is available from 4pm on the day of arrival, unless otherwise arranged. We advise that check in is before 12 noon or after 4pm although rooms are only available from 4pm. Please also be advised that we do not accept check in after 9.30pm.
Departure:Please be ready to leave your accommodation by 10.15am on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.
Damages and Breakages:Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £200 if you did not report this.
Liability:We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Data:Any data gathered during the course of this booking may be held on computer but will never be passed on to any other party and will never be used for any other reason than for your booking in that particular instance.
We look forward to welcoming you to Ravensworth House and wish you a very pleasant stay with us.
Ravensworth House, 29 Station Street, Keswick, Cumbria, CA12 5HH