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Special offer: All prices reduced for last minute breaks in April
This accommodation cannot be booked for your chosen dates.
Nestling at the foot of the Pennines and enjoying uninterrupted views of the Lakeland fells, our comfortable cottages offer a high standard of accommodation and are open all year.
Only available in the twin bedrooms in Brambles, Fell and Helm.
£30 per week or £20 per part week
subject to availability
Not suitable for Holly or Studio
Our normal hours for accepting arrivals are from 16:00 to 24:00.
By providing credit/debit card details you are entitling us to deduct any sums due under your booking or under our terms and conditions and any associated contracts you enter into with us, using these credit/debit card details. You may contact us at any time, prior to the due date, to provide different valid card details for future sums due should you so wish.
An initial Payment of 25% of the balance of the rental cost of your cottage(s) is due on booking subject to a minimum of £100 per booking. We will send you a confirmation invoice by email, upon receipt of this initial payment.
The balance of the cost of your booking is due and will be taken, using the latest valid credit/debit card details you have provided, approximate six weeks prior to your date of arrival.
For bookings made within six weeks of arrival date, full payment is due and will be taken using the credit/debit card details provided before your email confirmation is sent.
PaymentBy providing credit/debit card details you are entitling us to deduct any sums due under your booking, and any associated contracts you enter into with us, using these credit/debit card details. You may contact us at any time, prior to the due date, to provide different valid card details for future sums due should you so wish.
An Initial Payment of £100 for each £500 (or less) of the rental cost per cottage of your booking is due on confirmation. We will send you a confirmation invoice by email, upon receipt of this initial payment.
The balance of the cost of your booking is due and will be taken using the latest valid credit/debit card details you have provided, on or shortly after the last working day before six weeks prior to your date of arrival.
For bookings made within six weeks prior to arrival, full payment is due on booking and will be taken using the credit/debit card details provided before your email confirmation is sent.
PricesThe price of the accommodation includes the following:
Bed linen, duvets, hand towels and bath sheets and background heating
The following are extra:
-Electricity for lighting, cooking, hot water and additional heating via coin meter (£1 coins) at cost.( £1 to £2/day but initial credit provided usually covers the duration as they are been phased out)
-One additional person (z-bed) BY PRIOR ARRANGEMENT - £20 per week or part of a week
-Pets (see below)
PetsWell behaved dogs over 12 months old (sorry no puppies) are normally allowed in the cottages (except The Studio and Holly Cottage) and must be declared at the time of booking. Please note that dogs are not allowed in the bedrooms or on the lounge furniture, and must not be left in the cottages alone. More detailed 'dog care' information is provide on arrival and must always be followed.
SmokingAll the cottages are strictly non-smoking inside. We do however provide 'smokers outpost' disposal points for anyone wishing to smoke outside their cottage
Cancellation & InsuranceOnce you have booked your cottage(s), our agreement with you is a legal contract.
If you have to cancel and the cottage(s) cannot be re-let, you are still liable to pay for the booking in full (less 15% of the rental cost as an allowance for costs that we will not now incur) even if you cancel before paying the balance.
If we succeed in re-letting the cottage for all or part of the period of your booking, we will deduct from you what you owe us (or refund to you if appropriate) any such rentals received, less a remarketing charge of £50, up to a maximum refund of 85% of the rental cost of your booking.
For these reasons we strongly recommend that you take out cancellation insurance for your holiday - details of suitable schemes for UK residents are available online, through your usual broker or may be included as part of an existing travel policy.
Non-AvailabilityWe would only cancel your holiday if the cottage(s) was unavailable for reasons beyond our reasonable control.
We would attempt to offer you alternative accommodation, however if this was either not possible or not acceptable to you then we would refund to you all monies paid for the holiday. Our liability to you would not extend beyond this refund.
ArrivalYour cottage(s) will be ready for you from 4.00pm on the day of your arrival, unless otherwise agreed in advance.
Please do not arrive earlier, as we will be busy preparing cottages and may not be available to welcome you.
DepartureYou should vacate your cottage(s) by 10am on the morning of your departure. To assist our cleaners, we ask that you leave the property in a clean and tidy condition.
At the end of your holiday you will receive an invoice, to be settled before you leave, which will include charges for additional logs/coal (the first basket is free), dogs and any other goods or services for which payment has not been made.
Breakages and DamageYou are responsible for any breakages or damage you cause to the cottage(s) and its contents. Please report these before you leave, otherwise we will send you an invoice which will also include an administration charge of £25.00. Note that we do not normally charge for minor breakages (e.g. glassware, crockery) provided that these have been reported.
LiabilityWe do not accept liability for damage, loss or injury unless caused by proven negligent act or omission of ourselves, our employees or contractors, or agents of the same, whilst acting in the course of their employment. This include loss or damage to vehicles and their contents, and to the personal possessions you bring with you.
ComplaintsShould you find any faults or have any complaints during your stay, please advise us of these immediately so that any appropriate action can be taken. Any unresolved disputes may be referred to arbitration.
DataWe make every effort to ensure that the information and cottage descriptions contained on our own and other web sites are accurate. We do however reserve the right to make small changes and we accept no liability for minor inaccuracies.
Milburn Grange Ltd, Milburn Grange, Knock, Appleby-in-Westmorland, Cumbria, CA16 6DR