To enable us to process your booking please fill in the following details and press book when completed. Confirmation will normally be within 24 hours except during public holidays. Your booking remains provisional until confirmed by Canterbury Lodge
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A Victorian town house close to city centre, University and Cathedral. Modern bedrooms and bathrooms, some with kingsize and four poster beds. A delicious English breakfast included in price. Wifi available.
Our normal hours for accepting arrivals are from 14:00 to 20:00.
For all bookings we require a credit card and a contact telephone number to confirm the booking. . We will send you an email or letter confirming the booking .Unless the booking is within 48 hours of estimated arrival . We not do accept Diners Club or American Express cards.
Thank you for choosing to book with Canterbury Lodge. We look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.
Prices:The price includes accommodation plus any board indicated. Unless clearly stated on the booking form all extras such as additional meals, telephone drinks etc are additional. We accept the following forms of payment:cash, debit cards, credit cards.
Pets:Well behaved pets are permitted BY PRIOR ARRANGEMENT
Cancellation and Insurance:Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made up to 48 hours before your booking you will not be liable for the total balance. For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for the full amount of your stay. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
Non-availability:We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Arrival:Your accommodation is available from 2p.m on the day of arrival, unless otherwise arranged. Please let us know if you plan to arrive after 6 p.m
Departure:Please be ready to leave your accommodation by 10 a.m on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.
Damages and Breakages:Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £100 if you did not report this. We are a non smoking B & B and we will charge £200 for smoking in one of our bedrooms, this includes dry-cleaning and loss of income .
Liability:We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Data:Any data gathered during the course of this booking may be held on computer.We look forward to welcoming you to CANTERBURY LODGE.
Canterbury Lodge, 63 London Road, Canterbury, CT2 8JZ