To enable us to process your booking please fill in the following details and press book when completed. Confirmation will normally be within 24 hours except during public holidays. Your booking remains provisional until confirmed by Clare Ellen Guest House.
All fields marked with an asterisk (*) are mandatory.
This accommodation cannot be booked for your chosen dates.
Clare Ellen Guest House is a charming Victorian town house dating back to the late 19th Century. The Guest House has been recently renovated and provides excellent en-suite facilities, award winning breakfast and all the modern conveniences
Ironing services are charged at £8.00 per hour
The cost includes washing and drying.
Ironing services are available on request and charged extra
Travel cot is charged £10.00 for the first night and £5.00 for the remaining nights
Our normal hours for accepting arrivals are from 14:00 to 22:00.
When Clare Ellen Guest House confirms your booking is accepted, they will take a non-refundable deposit from your card as shown above.
1.Canterbury City Council has provided this website as a facility to customers wishing to stay in Canterbury and the surrounding area, and makes every effort to present appropriate and up to date information. All the prices, details and availability are supplied directly by the accommodation provider and presented on this website in good faith, but without any liability whatsoever.
2.Any booking is a contract directly between you and the accommodation establishment, and is subject to that establishment’s usual terms and conditions.
3.Prices are for accommodation only or accommodation plus board as stated on the booking confirmation and do not generally include any additional expenses incurred such as additional meals, drinks, use of the telephone etc, except where specified on the booking confirmation.
4.When making the booking you may be asked to pay a deposit in accordance with the provider’s own terms and conditions. The booking details and your credit / debit card details will be retained by the system and are accessible by the accommodation provider.
5.All accommodation providers have their own terms and conditions with regards to cancellation. If you need to change or cancel your booking you must liaise directly with the accommodation establishment.
6.Any data gathered during the course of the booking may be held on computer files.
BOOKINGSAll bookings remain provisional until confirmed by us via email.
You will be asked to settle the payment on departure day either with cash, cheque or debit/credit card (there is a standard surcharge of 2% for all card payments).
Duration of stay - there is a requirement of minimum 2 nights booking at weekends stays during the high season (May-September) and over Bank Holidays. Last minute one-night bookings available, please call guest house directly for availability and details.
Amendments to reservations are subject to availability and cannot be guaranteed.
CANCELLATION POLICYFull payment of one night's cost per room if
Less than 48 hours notice given, or
Early departure during your stay, or
Not turning up on the date of arrival
House RulesCheck-in starts at 2:00 p.m. and finished at 10:00 p.m. unless arranged otherwise (prior to the arrival). We are happy to take care of your luggage if you arrive earlier and your room is not ready yet.
Please note check-ins are not open 24 hours a day.
Check out time is by 10.00 a.m. on the day of departure. Please make sure you have returned your key. There will be £300.00 charge for lost key.
Visitors to guest rooms are permitted, but are not allowed to stay overnight. Visitors are requested to leave the premises by 9:00 p.m.
Conduct - Please be mindful of other guests by holding down excessive noise after 10 pm in the evenings and before 8:00 a.m. in the mornings.
Exclusions - we regret that with the exception of guide dogs, no pets are allowed. For the comfort and safety of all our guests smoking is strictly forbidden. Failure to comply with smoke free regulations is a criminal offence and will result in a mandatory fine of £50.00.
Canterbury City Council, Council Offices, Military Road, CANTERBURY, Kent