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Cartref Guesthouse is situated within the ancient town walls of the spectacular Caernarfon Castle built in 1282 and is just two minutes walk from the banks of the picturesque Menai Straight opposite the Isle of Anglesey, Ynys Mon.
Our normal hours for accepting arrivals are from 14:00 to 20:00.
For all bookings we require a deposit of first night cost to confirm the booking. We will charge this to your credit card or debit card. You must make sure that this reaches us within 10 days of making the booking. We will send you an email or letter confirming the booking. The balance is due on departure. We also accept cash and cheques for balance payments.
Thank you for choosing to book with Cartref Guesthouse. We look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.
Prices:The price includes accommodation plus any board indicated. Unless clearly stated on the booking form all extras such as additional meals, telephone drinks etc are additional. We accept the following forms of payment:<>.
Cancellation and Insurance:Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is refundable if cancelled before 48 hours before the commencement of the booking. If you need to cancel please contact us immediately. For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for the pre paid deposit or the full booking if a complete non show. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
Non-availability:We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Arrival:Your accommodation is available to you from 3.00 pm on the day of arrival, unless otherwise arranged. You may leave luggage earlier if needed. Please phone to arrange. Please let us know if you plan to arrive late.
Departure:Please be ready to leave your accommodation by 10.30am on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.
Damages and Breakages:Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur so that we can take immediate action, EG spillages that may stain. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.
Liability:We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions.
Data:Any data gathered during the course of this booking may be held on computer.We look forward to welcoming you to Cartref Guesthouse.